Part Time Community Assistant

$29,120 - $29,120/Yr

Asset Living - Daytona Beach, FL

Part-time - Entry Level

Daytona Beach, FL

Real Estate

About the position

The Community Assistant plays a vital role in leasing, marketing, and maintaining positive resident relations at a property managed by Asset Living. This part-time position requires regular onsite attendance and involves various responsibilities aimed at enhancing resident satisfaction and achieving leasing goals.

Responsibilities

• Show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease.
• Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
• Complete all leasing paperwork needed prior to move-in.
• Assist with lease audits, walking units, and turn process.
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
• Perform various administrative tasks as needed.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
• Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.).
• Contribute to the general upkeep and cleaning of office, common areas, and model.
• Assist in implementing annual marketing plan outreach.
• Review and assist in completing market surveys/analysis on a continual basis to generate ideas and formulate plans.
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
• Manage excellent customer service and monitor service request turnaround and responsiveness.
• Project a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency in dealing with residents on all matters.
• Enforce policies of the community that immediate supervisor delegates.

Requirements

• High School Diploma or Equivalent
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.