Michaels - Gainesville, VA
posted 4 months ago
As a Part-Time Customer Experience Manager, you will play a crucial role in enhancing the customer experience at our Gainesville location. This position requires a commitment to working nights and weekends, ensuring that our customers receive exceptional service during peak hours. You will be responsible for leading a team of associates, fostering a positive work environment, and driving sales through excellent customer engagement. Your leadership will be essential in creating a culture of innovation and teamwork, where every team member feels valued and empowered to contribute to our mission of supporting makers and creators. In this role, you will oversee daily operations, manage inventory, and ensure that the store is well-stocked and organized. You will also be responsible for training and developing team members, setting performance goals, and providing ongoing feedback to help them succeed. Your ability to connect with customers and understand their needs will be key in creating a welcoming atmosphere that encourages repeat visits and customer loyalty. Additionally, you will collaborate with other departments to implement promotional strategies and events that align with our brand values. Your insights and feedback will be invaluable in shaping the customer experience and driving overall store performance. This position offers a unique opportunity to be part of a dynamic team that is passionate about creativity and innovation, making a meaningful impact in the community.