Michaels - Beaverton, OR
posted 3 months ago
As a Part Time Customer Experience Manager, you will play a pivotal role in enhancing the customer journey and ensuring that every interaction with our brand is positive and memorable. You will be responsible for leading a team dedicated to providing exceptional service and support to our customers, fostering a culture of innovation and teamwork. Your leadership will help drive the store's success by implementing strategies that enhance customer satisfaction and loyalty. You will work closely with other team members to create an engaging shopping experience that reflects our commitment to quality and service. This position requires a proactive approach to problem-solving and a passion for helping others, as you will be the first point of contact for customer inquiries and concerns. You will also be responsible for training and mentoring staff, ensuring they are equipped with the knowledge and skills to deliver outstanding service. Your ability to analyze customer feedback and implement improvements will be crucial in maintaining our high standards of customer care.