Michaels - Dallas, TX
posted 4 months ago
As a Part Time Customer Experience Manager, you will play a pivotal role in enhancing the customer journey and ensuring that our customers have a positive and memorable experience at our store. Your primary focus will be on leading a team that is dedicated to providing exceptional service and support to our customers. You will be responsible for creating an environment that fosters creativity and innovation, encouraging your team to engage with customers and provide solutions that meet their needs. This position requires a strong understanding of customer service principles and the ability to motivate and inspire your team to achieve their goals. In this role, you will also be tasked with analyzing customer feedback and implementing strategies to improve service delivery. You will work closely with other departments to ensure that customer needs are met and that the store operates smoothly. Your leadership will be crucial in training and developing team members, ensuring they are equipped with the skills and knowledge necessary to excel in their roles. You will also be responsible for managing store operations during your shifts, including inventory management and maintaining store standards. This position is ideal for someone who is passionate about customer service and has a knack for problem-solving. You will have the opportunity to make a significant impact on the customer experience and contribute to the overall success of the store. If you thrive in a fast-paced environment and enjoy working with a diverse team, we encourage you to apply and join us in our mission to support the makers!