Part-Time Customer Service/Assistant Manager

$35,360 - $35,360/Yr

West Coast Self-Storage - Elma, WA

Part-time - Entry Level

Elma, WA

About the position

West Coast Self-Storage is seeking a part-time Customer Service/Assistant Property Manager in Elma, WA. This role focuses on providing exceptional customer service, managing retail sales, and assisting customers through the leasing process. Ideal candidates will have a background in retail sales and customer service, with opportunities for growth within the company.

Responsibilities

• Show available units and guide customers through the leasing process
• Meet retail sales and occupancy objectives
• Provide exceptional customer service including assessing customers' storage needs (in person, phone, and web inquiries)
• Manage, audit, and balance cash drawer and petty cash
• Perform general office tasks, e.g., filing, managing customer accounts, sorting mail/deliveries
• Maintain property to West Coast's Clean & Operational standards, e.g., cleaning vacated units, sweeping, mopping, changing light bulbs

Requirements

• Valid driver's license and reliable transportation
• Retail Sales, Cash Management, and Customer Service experience
• Ability to self-manage while working independently to complete team and company objectives
• Ability to work weekends and some holidays
• Basic computer skills and working knowledge of MS Office products (Excel, Word, Outlook)

Benefits

• Cell phone reimbursement
• Employee discount
• Mileage reimbursement
• On-the-job training
• Promotion opportunities