Part-Time Customer Service Associate

$33,280 - $37,440/Yr

UPS - Tustin, CA

Part-time - Entry Level

Tustin, CA

Couriers and Messengers

About the position

The Part-Time Customer Service Associate at The UPS Store is responsible for delivering exceptional customer service to retail customers by processing packages for courier shipment and operating various office equipment. This role requires a friendly demeanor, strong communication skills, and the ability to work independently while providing accurate information about products and services.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned
• Able to lift 50+ pounds
• Communicates effectively with customers
• Prompt, reliable, and responsible
• Available to work weekdays and weekends.

Requirements

• Strong computer skills, including Microsoft Office and Adobe Suites
• High school diploma or GED required
• Previous retail sales experience
• Strong computer and internet skills
• Excellent written and verbal communication skills
• Fluent English & Spanish speaking is a plus
• Ability to lift 50 pounds

Nice-to-haves

• Fast learner who makes an effort to learn all aspects of the business in the shortest possible time
• Weekend availability is a must

Benefits

• Flexible schedule
• Health insurance
• Opportunities for advancement
• Meal compensation
• Monthly sales incentives in addition to base salary
• Uniforms provided
• Company paid Notary and Live Scan / Fingerprinting certification