Part Time Customer Service Representative
$37,440 - $41,600/Yr
Restore Hyper Wellness - Elmwood, LA
posted about 2 months ago
Part-time - Entry Level
Elmwood, LA
101-250 employees
Ambulatory Health Care Services
About the position
The Part-Time Customer Service Representative at Restore Hyper Wellness is responsible for providing exceptional customer service and support to clients in a wellness studio environment. This role involves greeting clients, promoting membership sales, and assisting with various wellness services while ensuring a clean and safe studio atmosphere. The representative will also engage in administrative tasks to support the General Manager in daily operations and client retention efforts.
Responsibilities
- Conduct studio tours and deliver an exceptional and versatile sales and service experience to all members and guests
- Educate clients on Restore services, including medical benefits, precautions, and at-home care
- Meet and exceed all key performance sales indicators for the studio, including membership sales/renewals, and retail sales
- Onboard new clients, which involves completion of medical waivers and creating guest profiles in the POS system
- Field incoming calls to schedule appointments and answer general questions
- Assist in outgoing calls to clients for notification of promotions and events
- Assist in the execution and coordination of the company's marketing and ongoing sales drivers (pre-sale events, studio events, outreach)
- Ensure a safe and clean studio environment for members and guests
- Promote enthusiasm for health/wellness and the Restore brand
Requirements
- 1+ years of customer service experience in a similar role
- 1+ years of sales experience preferred
- Excellent customer service skills
- Strong teamwork mentality
- Exceptional communication skills, both written and verbal
- Intermediate computer skills
- Demonstrate initiative and ability to work independently
Benefits
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid holidays
