Part-Time Customer Service Teller (Mainplace Mall)

$39,520 - $39,520/Yr

Currency Exchange Corporation Ltd - Santa Ana, CA

Part-time - Entry Level

Santa Ana, CA

Credit Intermediation and Related Activities

About the position

Currency Exchange International is seeking a Part-Time Customer Service Teller to join their team at Mainplace Mall in Santa Ana, California. This role is essential as Tellers represent the company and provide high-quality assistance to customers. The ideal candidate will be motivated, detail-oriented, and committed to delivering excellent customer service while handling financial transactions accurately.

Responsibilities

• Provide exceptional customer service to clients visiting the branch.
• Handle money transactions with a high degree of accuracy.
• Maintain a positive and professional attitude while representing the company.
• Follow company procedures and policies in all transactions.
• Assist customers with foreign exchange services and inquiries.
• Participate in the Monthly Teller Incentive Program.

Requirements

• High school diploma or GED required.
• 1 year of cash-handling experience required.
• 1 year of customer service experience required.
• Basic computer knowledge and ability to multi-task.
• Strong problem-solving capabilities and attention to detail.
• Excellent listening and verbal communication skills.

Nice-to-haves

• Previous cash handling experience is a plus.

Benefits

• 401(k) plan with up to 4% matching after 1 year of employment.
• Paid holidays after completing 90 days of employment.
• Sick time accrual of 1 hour for every 30 hours worked after 90 days.
• Commute reimbursement for tolls, bus, or metro costs.
• Anniversary gift cards for employees who stay with the company.
• Monthly Teller Incentive Program.