Lowe's - Plainville, MA
posted about 2 months ago
Part-time - Entry Level
Plainville, MA
Building Material and Garden Equipment and Supplies Dealers
About the position
The Delivery Coordinator at Lowe's is responsible for coordinating and supporting deliveries from start to finish, ensuring that all merchandise is accurately accounted for and delivered safely. This role involves maintaining strong relationships with customers, colleagues, and vendors while adhering to safety protocols and delivery procedures. The Delivery Coordinator acts as a gatekeeper for deliveries, ensuring that drivers have the necessary information to meet customer needs and that all safety reviews are conducted appropriately.
Responsibilities
- Coordinating and supporting deliveries from beginning to end.
- Tracking and ensuring merchandise is accurately accounted for, handled, and delivered.
- Gathering detailed information from customers and conducting safety reviews.
- Maintaining strong customer, colleague, and vendor relationships.
- Assisting with deliveries physically when needed and tracking item availability within the system.
Requirements
- 6 months of delivery experience in a warehouse or retail environment or 6 months of retail customer service experience.
- Ability to read, write, and perform basic arithmetic (addition, subtraction).
Nice-to-haves
- 1 year of experience working in a retail store or customer service position.
- 3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment.
- 2 years of experience following up on outstanding or incomplete customer orders, sales, deliveries, or installs.
Benefits
- Health insurance
- 401k
- Paid holidays
- Employee discount programs
- Tuition reimbursement
