Disability Solutions - Tannersville, PA
posted 20 days ago
Part-time - Entry Level
Tannersville, PA
About the position
The Educator role at lululemon is essential for delivering exceptional customer service and creating a world-class guest experience in retail stores. This position focuses on engaging with guests, providing product education, and fostering a supportive and inclusive environment. Educators are responsible for ensuring seamless transactions and maintaining the store's luxury atmosphere while collaborating with team members to enhance overall operations.
Responsibilities
- Interact with guests to ensure a great guest experience in a manner that values guests' time.
- Assess guests' needs to provide customized, effective purchase and return solutions and support.
- Provide technical product education by articulating the value and benefit of the product.
- Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs.
- Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
- Receive guest feedback and partner with store leadership to take appropriate action and 'make it right' for guests.
- Contribute to a respectful and inclusive team environment by welcoming and celebrating differences.
- Establish supportive and productive relationships with all team members.
- Collaborate with team members to ensure optimal guest experience and support store operations.
- Perform product presentation tasks according to company standards.
- Use in-store technology to support store operations and provide positive guest experiences.
- Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
- Understand and adhere to people safety policies and procedures to maintain a safe work environment.
Requirements
- Must be legally authorized to work in the country in which the store is located.
- Must be 18 years of age or older.
- Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only).
- Must have the ability to travel to assigned store with own transportation methods.
Nice-to-haves
- High school diploma, GED, or equivalent.
Benefits
- Extended health and dental benefits, and mental health plans.
- Paid time off.
- Savings and retirement plan matching.
- Generous employee discount.
- Fitness & yoga classes.
- Parenthood top-up.
- Extensive catalog of development course offerings.
- People networks, mentorship programs, and leadership series.
