Michaels - Chicago Ridge, IL

posted 4 months ago

Part-time - Entry Level
Chicago Ridge, IL
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Part Time Evening and Weekend Cashier/Customer Experience team member, you will play a crucial role in providing exceptional service to our customers. Your primary responsibility will be to assist customers at the checkout, ensuring a smooth and efficient transaction process. You will be the face of our store, representing our brand and values while engaging with customers to enhance their shopping experience. This position requires a friendly demeanor, strong communication skills, and the ability to work in a fast-paced environment. You will also be responsible for maintaining the cleanliness and organization of the checkout area, ensuring that it is always presentable and welcoming to customers. In addition to handling transactions, you will assist customers with inquiries about products, promotions, and store policies. Your role will involve actively listening to customer needs and providing solutions that enhance their shopping experience. You will work closely with your team to ensure that all customers leave the store satisfied and eager to return. This position is ideal for individuals who enjoy working with people and are passionate about delivering outstanding customer service. The ideal candidate will be flexible with their schedule, as this role requires evening and weekend availability. You will be part of a dynamic team that values collaboration and innovation, contributing to a positive work environment. Your efforts will directly impact the success of our store and the satisfaction of our customers, making this a rewarding position for those who thrive in customer-facing roles.

Responsibilities

  • Assist customers at the checkout and process transactions efficiently.
  • Engage with customers to enhance their shopping experience.
  • Maintain cleanliness and organization of the checkout area.
  • Provide information about products, promotions, and store policies.
  • Listen to customer needs and provide appropriate solutions.
  • Collaborate with team members to ensure a positive work environment.

Requirements

  • Strong communication skills and a friendly demeanor.
  • Ability to work in a fast-paced environment.
  • Flexibility to work evenings and weekends.
  • Customer service experience is preferred.

Nice-to-haves

  • Experience in retail or cashier roles.
  • Knowledge of store products and promotions.

Benefits

  • Flexible scheduling to accommodate personal commitments.
  • Employee discounts on store products.
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