Part-Time Event Technology and Operations Coordinator

George Mason University - Arlington, VA

Part-time - Entry Level

Arlington, VA

Educational Services

About the position

As the Part-Time Event Technology and Operations Coordinator at George Mason University, you will play a crucial role in ensuring the successful execution of events held in Van Metre Hall. Your primary responsibilities will include the setup, operation, and breakdown of both technical and non-technical equipment for various events. You will also serve as one of the onsite shift supervisors, providing direction and guidance to event support staff, ensuring that all aspects of the event run smoothly and efficiently. In this position, you will assist the Audio-Visual Manager by utilizing your excellent working knowledge of all audio-visual systems in the event venues. This includes setting up and supporting various live streaming platforms, responding to and troubleshooting technical issues, and providing user support during events as needed. You will be responsible for verifying that all equipment requested for events is set up according to the specifications outlined in the setup report, which may involve arranging tables, chairs, and audio-visual equipment as per reservation requests. Maintaining order in all storerooms and ensuring that aisles and mechanical equipment areas are kept clear of equipment will also be part of your duties. You will assist Event Managers with their program needs while enforcing the User Responsibilities of GMU-Arlington. Additionally, you will identify any maintenance discrepancies or damages within the event space and report them to the Event Manager, ensuring that the facilities are always in optimal condition for events.

Responsibilities

• Assist the Audio-Visual Manager by having excellent working knowledge of all AV systems in Van Metre Hall event venues, including the setup and support of various live streaming platforms.
• Respond to and troubleshoot technical issues and provide user support during an event when required.
• Verify that all equipment requested for events is set in the exact manner as described on the set-up report, which involves setting tables, chairs, and audio-visual equipment according to reservation requests.
• Maintain order in all storerooms and ensure that aisles and mechanical equipment areas are kept clear of equipment.
• Assist Event Manager(s) with their program needs while enforcing User Responsibilities of GMU-Arlington.
• Identify maintenance discrepancies and/or damages within event space and forward them to the Event Manager.

Requirements

• Must be a high school graduate.
• Possess outstanding interpersonal skills and the ability to work effectively and efficiently with a diverse audience, including current university faculty and staff, alumni, donors, students, and the community.
• Must be able to work a flexible schedule, including evenings and weekends.
• Must be able to safely and independently move items up to 50 pounds.
• Must have excellent verbal and interpersonal communication skills.
• Possess a strong customer service, time management, and organizational skillset with high attention to detail.
• Understanding of audio/visual equipment used to support events and multimedia applications, visual/audio hardware configuration, conference A/V set-ups, streaming platforms, and knowledge of electronics used to support events, and a willingness to learn new skills.

Nice-to-haves

• At least six-months experience working in an Audio/Visual tech support capacity.
• Familiarity with higher education.
• Willingness to learn A/V and multimedia applications, conference A/V set-ups, and streaming tools and platforms.

Benefits

• Competitive salary commensurate with education and experience.
• Opportunity to work in a diverse and inclusive environment.
• Access to university resources and facilities.