Part-Time Front Desk & Client Care Specialist

About the position

The Part-Time Front Desk & Client Care Specialist at Bombshell Pilates NYC is a customer-focused role aimed at enhancing the client experience in a boutique Pilates studio. This position involves managing front desk operations, providing exceptional service, and supporting the teaching staff, with the potential for growth into a full-time managerial role.

Responsibilities

• Handle front desk duties such as scheduling clients.
• Provide exceptional customer service to clients.
• Take phone calls and respond to inquiries in a timely manner.
• Communicate effectively with clients regarding their needs and studio offerings.
• Stay on top of studio maintenance and cleanliness.
• Provide support to the teaching staff as needed.
• Assist the studio owner directly with various tasks.

Requirements

• Strong communication and organizational skills.
• Excellent critical thinking and multi-tasking abilities.
• Ability to work collaboratively in a team environment.
• Interest in Pilates or experience in the fitness industry.

Nice-to-haves

• Previous front desk experience in the fitness industry.

Benefits

• Opportunity for growth into a full-time managerial role.