Part-time Front Desk Receptionist

$27,040 - $29,120/Yr

Holiday Inn - Lehi, UT

Part-time - Entry Level

Lehi, UT

Accommodation

About the position

The Front Desk Receptionist position at Holiday Inn Express Lehi is a part-time role that offers a unique opportunity to work in a family-owned franchise hotel. This position is ideal for individuals who are looking to grow their careers in the hospitality industry while providing excellent customer service. The hotel is committed to creating a safe and enjoyable environment for both guests and business partners, and the Front Desk Agent plays a crucial role in achieving this goal. The ideal candidate will be trustworthy, efficient, and able to collaborate with other departments to ensure smooth operations. The hotel promotes from within, providing opportunities for career advancement as the business continues to grow. The typical shift for this position is from 3 PM to 11 PM or 4 PM to 10 PM, primarily covering Friday through Sunday evenings. This role requires a strong commitment to customer service and the ability to handle various guest needs and inquiries effectively.

Responsibilities

• Attend to all guest needs and questions
• Deliver excellent customer service
• Use computer systems to check guests in and out
• Report on any changes, problems, or security issues
• Handle reasonable guest complaints/requests and inform others when required, working well with other departments
• Handle cash and keep track of till and guest billing flawlessly

Requirements

• High school diploma or GED
• 1 year of customer service experience
• 1 year of hotel experience (preferred)
• Ability to work independently and remain motivated
• Strong customer service orientation
• Prioritization and time management skills
• Professionalism along with speed and attention to detail

Benefits

• Employee discount