Part Time Front of the House Receptionist in Small Spa/Salon

$45,760 - $52,000/Yr

Unclassified - San Francisco, CA

Part-time - Mid Level

San Francisco, CA

About the position

The Front of the House Receptionist at La Boutique Salon is a part-time role focused on providing exceptional customer service and administrative support in a beauty and wellness spa environment. This position serves as the first point of contact for clients, ensuring a welcoming atmosphere and managing client interactions effectively. The role requires adaptability, professionalism, and a passion for the beauty industry, with responsibilities ranging from client care to administrative tasks and salon support.

Responsibilities

• Greet clients warmly and create an exceptional first impression.
• Cater to client needs by offering beverages, hot towels, blankets, or heaters.
• Assist clients in finding ideal appointment times and promote services based on client needs.
• Manage bookings, rescheduling, and client inquiries via phone, email, and text.
• Maintain accurate data entry in booking systems and relay client concerns to management.
• Assist with social media shoots and other light marketing tasks as needed.
• Open and close the salon, ensuring all areas are prepared and welcoming.
• Perform light housekeeping, including mopping, vacuuming, and taking out the trash.
• Assist with putting away laundry and keeping common areas tidy.
• Run occasional errands and support practitioners with setup and operational flow.
• Follow up with clients post-service to gather feedback and encourage pre-booking of appointments.

Requirements

• Must be available on weekends and committed to 25-30 hours per week.
• Previous front desk or customer service experience preferred; spa or beauty industry experience is a plus.
• Strong communication and time management skills.
• Basic computer proficiency (data entry, Microsoft, Apple apps).
• Physical ability to lift 25lbs and perform light cleaning tasks.
• Self-starter with critical thinking skills and a 'yes, can-do' attitude.
• Genuine curiosity about the beauty and spa industry.

Nice-to-haves

• Experience in the beauty and wellness industry.
• Ability to work half-day shifts if already employed elsewhere.

Benefits

• Additional income opportunities through client tips and performance-based bonuses.
• Complimentary spa services for employees.
• Flexible scheduling for occasional time-off requests.
• Growth opportunities with ongoing training and development.
• Fun and collaborative work environment.