Part time Front Office Administrative Assistant

About the position

The part-time Front Office Administrative Assistant at Papillion Dental Care is responsible for supporting the front office operations in a collaborative and patient-focused environment. This role involves managing patient interactions, scheduling appointments, handling insurance claims, and ensuring a smooth workflow in the dental office. The position requires excellent communication and organizational skills, as well as a commitment to providing exceptional patient care.

Responsibilities

• Greet and welcome patients as they enter the office.
• Manage front office duties, including answering phones and checking office mail and email.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems.

Requirements

• 1+ years of experience in a dental setting required.
• 1+ years of experience with insurance billing and accounts receivable.
• Experience with Dentrix or other dental software.
• Ability to work in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Must be a fast-learner, friendly, flexible, detail-oriented, and patient-focused.

Nice-to-haves

• Experience in a collaborative team environment.
• Knowledge of HIPAA regulations.

Benefits

• Health insurance
• Paid holidays
• Paid time off
• Retirement plan