Part Time - Fulfillment Associate - Flexible

Lowe's - Lebanon, MO

Part-time - Entry Level

Lebanon, MO

Building Material and Garden Equipment and Supplies Dealers

About the position

The Fulfillment Associate at Lowe's plays a crucial role in delivering quality customer service while ensuring the store is clean, safe, and well-stocked. This part-time position involves assisting customers and delivery teams by preparing orders for pickup, replenishing shelves, and ensuring timely delivery of merchandise. The associate must engage with other staff to ensure accurate product delivery and maintain safety standards while handling merchandise.

Responsibilities

• Deliver quality customer service while maintaining a clean and safe store environment.
• Respond quickly to customer and associate needs in a friendly and professional manner.
• Pull and prepare merchandise for delivery or pickup, ensuring it is in good condition and accurately accounted for.
• Assist customers and staff in moving merchandise safely, including loading large appliances onto delivery trucks.
• Verify invoices against loaded products to ensure accuracy before delivery.
• Ensure deliveries are ready upon truck arrival and assist with loading merchandise.
• Engage in conversations with associates to ensure correct products are delivered on time.
• Complete certification on Power Equipment (forklifts, pallet jacks, electrical lifts) within 30 days if assigned to the Pro Department.

Requirements

• Ability to read, write, and perform basic arithmetic (addition, subtraction).
• 6 months of experience using a computer for inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Ability to obtain sales-related licensure or registration as required by law.

Nice-to-haves

• 6 months retail experience.
• 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer.
• 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Benefits

• Health insurance
• 401k
• Paid holidays
• Employee discount programs
• Flexible scheduling