Part Time - Head Cashier - Flexible

Lowe's - Baton Rouge, LA

Part-time - Entry Level

Baton Rouge, LA

Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the checkout area, providing exceptional customer service, and ensuring smooth transaction processes. This role involves assisting customers at self-checkout stations, training and coaching front-end associates, and maintaining a clean and safe store environment. The Head Cashier plays a crucial role in enhancing customer satisfaction and operational efficiency.

Responsibilities

• Monitor and assist customers at multiple self-checkout registers simultaneously.
• Proactively greet and engage with customers to recommend products and services.
• Provide SMART customer service by understanding customer needs and assisting with merchandise.
• Process sales transactions, returns, and refunds using a cash register according to company guidelines.
• Coach and develop front-end associates in their duties and sales opportunities.
• Ensure the checkout area is stocked and functional at the beginning and end of shifts.
• Inspect returned merchandise for damages and manage customer orders.
• Maintain compliance with safety and housekeeping standards in the store.
• Detect signs of theft and communicate security risks to management.
• Operate store equipment as needed for the role.

Requirements

• Less than 1 year of experience using a computer for information management.
• Less than 1 year of experience with retail technology such as smartphones and tablets.
• 1 to 2 years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds.

Nice-to-haves

• High school diploma or equivalent.
• 1 to 2 years of experience in identifying and selling products based on customer needs.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of experience working in any department at Lowe's.
• 1 to 2 years of supervisory experience in any field.

Benefits

• Competitive pay based on experience and location.
• Comprehensive benefits package including health insurance, retirement plans, and employee discounts.