Lowe's - Fargo, ND
posted about 2 months ago
As a Part Time Head Cashier at Lowe's, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the checkout area. Your primary responsibility will be to assist customers at the self-checkout registers, ensuring they have a positive shopping experience. You will monitor multiple registers simultaneously, proactively engaging with customers to recommend products and services, and assisting them as needed. This role requires you to be on your feet, moving throughout the checkout area, and performing various tasks such as standing, walking, reaching, bending, lifting, and moving products to complete transactions accurately. In addition to assisting customers, you will be responsible for executing Lowe's customer service policies and procedures. This includes seeking out customers to understand their needs, helping them locate and select merchandise, and providing knowledgeable responses to their inquiries. You will also coach and develop other associates, providing feedback and training on departmental duties and sales opportunities. Your role will involve using a cash register to process sales transactions, returns, and refunds, while ensuring compliance with company guidelines. You will also be tasked with maintaining the cleanliness and organization of the store, monitoring merchandise entering and leaving the store, and ensuring a safe working environment. This includes conducting daily safety reviews and adhering to all safety requirements relevant to your job duties. As a Head Cashier, you will be accountable for various other duties as assigned, contributing to the overall success of the store and enhancing the customer experience.