Part Time - Head Cashier - Flexible

$37,440 - $52,416/Yr

Lowe's

Part-time - Entry Level

Building Material and Garden Equipment and Supplies Dealers

About the position

The position involves providing exceptional customer service at Lowe's self-checkout registers, assisting customers with their transactions, and ensuring a clean and safe store environment. The role requires proactive engagement with customers, effective communication, and the ability to manage multiple tasks simultaneously while maintaining a high standard of service.

Responsibilities

• Monitor and assist customers at multiple self-checkout registers simultaneously.
• Proactively greet and engage with customers to recommend products and services.
• Provide SMART customer service by executing Lowe's policies and procedures.
• Assist customers in locating, demonstrating, selecting, and loading merchandise.
• Respond promptly to customer and employee inquiries, guiding them through the store as needed.
• Coach and train associates in departmental duties and sales opportunities.
• Process sales transactions, returns, and refunds using a cash register according to company guidelines.
• Supervise and support the CSA Front End Team, providing coaching and feedback.
• Inspect returned merchandise for damages and manage stock in the register area.
• Ensure compliance with safety and housekeeping standards in the store.

Requirements

• Less than 1 year of experience using a computer for information management.
• Less than 1 year of experience with retail technology such as smartphones and tablets.
• 1 to 2 years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds with or without accommodation.

Nice-to-haves

• High school diploma or equivalent.
• 1 to 2 years of experience in identifying and selling products based on customer needs.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of experience working in any department at a Lowe's retail store.
• 1 to 2 years of supervisory experience in any field.

Benefits

• Competitive pay range of $18.00 - $25.20 per hour based on experience and location.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.