Lowe's - Goodyear, AZ
posted 2 months ago
As a Part Time Head Cashier at Lowe's in Goodyear, Arizona, you will play a crucial role in providing exceptional customer service while managing the checkout process. This position requires you to assist customers at multiple self-checkout registers, ensuring they have a smooth and efficient shopping experience. You will proactively engage with customers, offering assistance and recommendations for products and services, while also maintaining a clean and organized checkout area. Your responsibilities will include monitoring the self-checkout registers, greeting customers, and thanking them for their business, inviting them back to shop at Lowe's. In addition to customer service, you will be responsible for executing Lowe's customer service policies and procedures. This includes seeking out customers to understand their needs, assisting them in locating and selecting merchandise, and providing knowledgeable responses to their inquiries. You will also coach and develop other associates, providing feedback and training on various departmental duties. As a Head Cashier, you will use a cash register to process sales transactions, returns, and refunds, ensuring compliance with company guidelines. You will also be tasked with maintaining the in-stock area by preparing the register area at the beginning and end of your shift, inspecting returned merchandise, and managing customer orders. Safety is a priority, and you will monitor cash levels in drawers, assist with security measures, and ensure compliance with housekeeping standards. This role requires you to operate various store equipment and maintain a safe and secure work environment. Overall, you will be accountable for delivering excellent service and supporting the overall operations of the store.