Unclassified - Pottsville, PA
posted 2 months ago
As a Part Time Head Cashier at Lowe's, you will play a crucial role in providing exceptional customer service while managing the self-checkout area. Your primary responsibility will be to assist customers at multiple self-checkout registers, ensuring they have a smooth and efficient shopping experience. You will proactively engage with customers, offering assistance and recommendations for products and services, while also maintaining a clean and organized checkout area. Your ability to multitask and communicate effectively will be essential as you interact with customers and support your team throughout the day. In addition to customer service, you will be responsible for supervising and coaching the Customer Service Associate (CSA) Front End Team. This includes training associates on various departmental duties and sales opportunities, as well as providing feedback to help them grow in their roles. You will also handle cash register operations, processing sales transactions, returns, and refunds in accordance with company guidelines. Your attention to detail will be vital as you monitor cash levels in drawers and ensure compliance with safety and security protocols. You will also assist in maintaining the in-stock area by preparing the register area at the beginning and end of your shift, inspecting returned merchandise, and managing online orders. Your role will require you to be vigilant about store safety, detecting signs of theft or security risks, and ensuring a clean and safe working environment for both customers and associates. Overall, your contributions will help create a positive shopping experience for customers while supporting the operational efficiency of the store.