Lowe's - London, KY
posted 2 months ago
As a Part Time Head Cashier at Lowe's, you will play a crucial role in providing exceptional customer service while managing the checkout process. Your primary responsibility will be to assist customers at the self-checkout registers, ensuring they have a smooth and efficient shopping experience. You will proactively engage with customers, offering assistance and recommendations for products and services. This position requires you to be mobile, as you will be moving throughout the checkout area, standing, walking, reaching, bending, and lifting products to facilitate transactions. You will also be responsible for thanking customers for their business and inviting them back to shop at Lowe's. In addition to customer service, you will be expected to execute Lowe's customer service policies and procedures consistently. This includes seeking out customers to understand their needs, assisting them in locating and selecting merchandise, and providing knowledgeable responses to their inquiries. You will also coach and develop other associates, providing feedback and training on various departmental duties and sales opportunities. Your role will involve using a cash register to process sales transactions, returns, and refunds, ensuring compliance with company guidelines. You will also be responsible for maintaining the register area, preparing it at the beginning and end of your shift, and ensuring that all equipment is functional. This includes stocking register supplies and inspecting returned merchandise for damages. You will monitor merchandise entering and leaving the store, assisting customers who trigger alarms, and detecting signs of theft or security risks. Maintaining a clean and safe store environment is essential, and you will be expected to adhere to all safety requirements relevant to your duties. Overall, this position requires a blend of customer service skills, attention to detail, and the ability to work in a fast-paced retail environment.