Lowe's - Brevard, NC
posted 2 months ago
Part-time - Entry Level
Brevard, NC
Building Material and Garden Equipment and Supplies Dealers
About the position
The Head Cashier at Lowe's is responsible for overseeing the self-checkout area, providing exceptional customer service, and ensuring smooth transaction processes. This role involves engaging with customers, assisting them with their needs, and training other associates. The Head Cashier plays a crucial role in maintaining a clean and safe store environment while also managing cash register operations and supervising the Front End Team.
Responsibilities
- Monitor and assist customers at multiple self-checkout registers simultaneously.
- Proactively greet and engage with customers to recommend products and services.
- Provide SMART customer service by understanding customer needs and assisting with merchandise.
- Process sales transactions, returns, and refunds using a cash register according to company guidelines.
- Coach and develop associates in departmental duties and sales opportunities.
- Inspect returned merchandise for damages and manage online orders.
- Ensure compliance with safety and housekeeping standards in the store.
- Maintain a safe and secure work environment by conducting daily safety reviews.
Requirements
- Less than 1 year of experience using a computer for information management.
- Less than 1 year of experience using common retail technology such as smartphones and tablets.
- 1 to 2 years of retail experience as a cashier.
- Ability to lift items weighing up to 15 pounds with or without accommodation.
Nice-to-haves
- High school diploma or equivalent.
- 1 to 2 years of experience in identifying and selling products based on customer needs.
- 1 to 2 years of experience as a head cashier.
- 1 to 2 years of experience working in any department at a Lowe's retail store.
- 1 to 2 years of supervisory experience in any field.
Benefits
- Competitive pay based on experience and location.
- Comprehensive benefits programs including health insurance, retirement plans, and employee discounts.
