Lowe's - Winchester, VA

posted 17 days ago

Part-time - Entry Level
Winchester, VA
Building Material and Garden Equipment and Supplies Dealers

About the position

The Part Time Head Cashier at Lowe's is responsible for overseeing the self-checkout area, providing exceptional customer service, and ensuring smooth operations at the front end of the store. This role involves assisting customers with transactions, training and supervising front-end associates, and maintaining a clean and safe environment. The Head Cashier plays a crucial role in enhancing the customer shopping experience while managing cash register operations and supporting store policies.

Responsibilities

  • Monitor and assist customers at multiple self-checkout registers simultaneously.
  • Proactively greet and engage with customers to recommend products and services.
  • Provide SMART customer service by executing Lowe's customer service policies and procedures.
  • Assist customers in locating, demonstrating, selecting, and loading merchandise.
  • Process sales transactions, returns, and refunds using a cash register according to company guidelines.
  • Coach and develop front-end associates in their duties and sales opportunities.
  • Inspect returned merchandise for damages and manage register supplies.
  • Ensure compliance with safety and housekeeping standards in the store.
  • Detect signs of theft and communicate security risks to management.
  • Maintain a safe and secure work environment.

Requirements

  • Less than 1 year of experience using a computer for information management.
  • Less than 1 year of experience with common retail technology like smartphones and tablets.
  • 1 to 2 years of retail experience as a cashier.
  • Ability to lift items weighing up to 15 pounds with or without accommodation.

Nice-to-haves

  • High school diploma or equivalent.
  • 1 to 2 years of experience in identifying and selling products based on customer needs.
  • 1 to 2 years of experience as a head cashier.
  • 1 to 2 years of experience working in any department at a Lowe's retail store.
  • 1 to 2 years of supervisory experience in any field.

Benefits

  • Flexible scheduling
  • Employee discounts
  • Health insurance options
  • 401k retirement plan
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