Lowe's - Temple, TX
posted about 2 months ago
The Part Time Head Cashier position at Lowe's is a vital role within the Store Operations department, focusing on providing exceptional customer service and ensuring smooth checkout processes. This position requires the ability to assist customers at multiple self-checkout registers, proactively engaging with them to recommend products and services. The Head Cashier will be responsible for monitoring and identifying customers who need assistance, ensuring that all transactions are completed accurately and efficiently. This role involves moving throughout the checkout area, which includes standing, walking, reaching, bending, lifting, and moving products to facilitate transactions. The Head Cashier will also express gratitude to customers for their business and encourage them to return to the store. In addition to customer service, the Head Cashier will execute Lowe's customer service policies and procedures, seeking out customers to understand their needs and assisting them in locating and selecting merchandise. This includes listening to customer inquiries and providing knowledgeable responses, as well as coaching and training associates in various departmental duties. The Head Cashier will operate cash registers to process sales transactions, returns, and refunds, ensuring compliance with company guidelines. They will also supervise the CSA Front End Team, providing support and coaching as needed. The role includes responsibilities related to instock management, such as preparing the register area at the beginning and end of shifts, inspecting returned merchandise, and managing customer orders. The Head Cashier will also play a key role in maintaining a clean and safe store environment, monitoring cash levels, detecting signs of theft, and ensuring compliance with safety standards. This position is accountable for additional duties as assigned, making it a dynamic and essential role within the Lowe's team.