Lowe's - Murray, KY

posted 5 days ago

Part-time - Entry Level
Murray, KY
Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the checkout area, providing exceptional customer service, and ensuring smooth operations at the self-checkout registers. This role involves engaging with customers, assisting with transactions, training associates, and maintaining a clean and safe store environment. The position requires a proactive approach to customer service and the ability to manage multiple tasks simultaneously.

Responsibilities

  • Monitor and assist customers at multiple self-checkout registers.
  • Proactively greet and engage with customers to recommend products and services.
  • Provide SMART customer service by understanding customer needs and assisting with merchandise.
  • Process sales transactions, returns, and refunds using a cash register.
  • Supervise and coach the CSA Front End Team, providing support and training.
  • Ensure the register area is stocked and functional at the beginning and end of shifts.
  • Inspect returned merchandise for damages and manage online orders.
  • Maintain cleanliness and organization of the store and working areas.
  • Detect signs of theft and communicate security risks to management.
  • Conduct daily safety reviews and ensure compliance with safety standards.

Requirements

  • Less than 1 year of experience using a computer for information management.
  • Less than 1 year of experience with common retail technology.
  • 1 to 2 years of retail experience as a cashier.
  • Ability to lift items weighing up to 15 pounds.

Nice-to-haves

  • High school diploma or equivalent.
  • 1 to 2 years of experience in identifying and selling products based on customer needs.
  • 1 to 2 years of experience as a head cashier.
  • 1 to 2 years of experience working in any department at Lowe's.
  • 1 to 2 years of supervisory experience in any field.

Benefits

  • Competitive pay based on experience and location.
  • Comprehensive benefits programs including health insurance, retirement plans, and employee discounts.
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