Lowe's - South Burlington, VT
posted 2 months ago
The Part Time Head Cashier position at Lowe's is a vital role within the Store Operations department, primarily focused on providing exceptional customer service and ensuring smooth checkout processes. This position requires a proactive approach to customer engagement, where the Head Cashier will monitor multiple self-checkout registers, assisting customers as needed and recommending products and services. The role involves a significant amount of movement throughout the checkout area, including standing, walking, reaching, bending, and lifting, to facilitate accurate transaction completion and enhance the customer experience. In addition to customer service responsibilities, the Head Cashier will be responsible for training and coaching other associates, ensuring they are equipped to provide SMART customer service. This includes answering questions, demonstrating products, and assisting customers with their needs. The Head Cashier will also handle cash register operations, including processing sales transactions, returns, and refunds, while maintaining compliance with company guidelines. The role requires vigilance in monitoring for security risks, ensuring a clean and safe store environment, and adhering to safety protocols. The Head Cashier will also be involved in instock duties, preparing the register area for shifts, inspecting returned merchandise, and managing online orders. This position is essential for maintaining the overall efficiency of the store's operations and ensuring customer satisfaction. The ideal candidate will possess a blend of retail experience, customer service skills, and the ability to lead and support a team in a fast-paced environment.