Unclassified - Marion, NC
posted 2 months ago
As a Part Time Head Cashier at Lowe's, you will play a crucial role in providing exceptional customer service while managing the self-checkout area. Your primary responsibility will be to assist customers at multiple self-checkout registers, ensuring they have a smooth and efficient shopping experience. You will proactively engage with customers, offering assistance and recommendations for products and services, while also maintaining a clean and organized checkout area. Your ability to multitask and interact positively with customers will be key to your success in this role. In addition to customer service, you will be responsible for supervising and coaching the Customer Service Associate (CSA) Front End Team. This includes training associates on various departmental duties and sales opportunities, as well as providing feedback to enhance their performance. You will also handle cash register operations, process sales transactions, and ensure compliance with company policies regarding cash handling and security measures. Your role will also involve maintaining the in-stock area by preparing the register area at the beginning and end of your shift, inspecting returned merchandise, and managing online orders. You will be expected to monitor the store for security risks, ensuring a safe environment for both customers and employees. Overall, your contributions will help Lowe's uphold its commitment to providing SMART customer service and maintaining a clean and safe store environment.