Lowe's - Kimball, TN

posted about 2 months ago

Part-time - Entry Level
Kimball, TN
Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the checkout area, providing exceptional customer service, and ensuring smooth operations at the self-checkout registers. This role involves engaging with customers, assisting them with transactions, and training other associates. The Head Cashier plays a crucial role in maintaining a clean and safe store environment while also monitoring for security risks.

Responsibilities

  • Monitor and assist customers at multiple self-checkout registers simultaneously.
  • Proactively greet and engage with customers to recommend products and services.
  • Provide SMART customer service by understanding customer needs and assisting with merchandise.
  • Process sales transactions, returns, and refunds using a cash register according to company guidelines.
  • Supervise and coach the CSA Front End Team, providing support and training as needed.
  • Prepare the register area by confirming functionality and stocking supplies at the beginning and end of shifts.
  • Inspect returned merchandise for damages and manage customer orders and receipts.
  • Ensure compliance with safety and housekeeping standards to maintain a clean store environment.
  • Detect signs of theft and communicate security risks to management.
  • Operate store equipment as needed for specific roles.

Requirements

  • Less than 1 year of experience using a computer for information management.
  • Less than 1 year of experience using common retail technology such as smartphones and tablets.
  • 1 to 2 years of retail experience as a cashier.
  • Ability to lift items weighing up to 15 pounds with or without accommodation.

Nice-to-haves

  • High school diploma or equivalent.
  • 1 to 2 years of experience identifying and selling products based on customer needs.
  • 1 to 2 years of experience as a head cashier.
  • 1 to 2 years of experience working in any department at a Lowe's retail store.
  • 1 to 2 years of supervisory experience in any field.

Benefits

  • Health insurance
  • Dental insurance
  • 401k
  • Paid holidays
  • Employee discount programs
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