Lowe's - Hickory, NC
posted 2 months ago
As a Part Time Head Cashier at Lowe's, you will play a crucial role in providing exceptional customer service while managing the checkout process. Your primary responsibilities will include assisting customers at self-checkout stations, ensuring they have a smooth and efficient shopping experience. You will proactively engage with customers, offering assistance and recommendations for products and services. This position requires you to be attentive and mobile, as you will be moving throughout the checkout area, standing, walking, reaching, bending, and lifting products to facilitate transactions. You will also be responsible for thanking customers for their business and inviting them back to shop at Lowe's. In addition to customer service, you will be expected to uphold Lowe's customer service policies and procedures. This includes seeking out customers to understand their needs, assisting them in locating and selecting merchandise, and providing knowledgeable responses to inquiries. You will also coach and develop other associates, providing feedback and training on various departmental duties. Your role will involve using a cash register to process sales transactions, returns, and refunds, ensuring compliance with company guidelines. You will also be responsible for maintaining the cleanliness and safety of the store. This includes monitoring cash drawers, detecting signs of theft, and ensuring compliance with safety standards. You will prepare the register area at the beginning and end of your shift, inspect returned merchandise, and assist in managing online orders. Your ability to operate store equipment and maintain a secure work environment will be essential to your success in this role. Overall, you will be held accountable for various duties as assigned, contributing to a positive shopping experience for all customers.