Part Time - Head Cashier - Flexible

Lowe's - Marysville, OH

Part-time - Entry Level

Marysville, OH

Building Material and Garden Equipment and Supplies Dealers

About the position

As a Part Time Head Cashier at Lowe's in Marysville, Ohio, you will play a crucial role in providing exceptional customer service while managing the checkout process. This position requires you to assist customers at multiple self-checkout registers, ensuring they have a smooth and efficient shopping experience. You will proactively engage with customers, offering assistance and recommendations for products and services, while also maintaining a clean and organized checkout area. Your responsibilities will include monitoring the self-checkout registers, greeting customers, and ensuring that transactions are completed accurately and efficiently. In addition to your customer service duties, you will be responsible for training and coaching other associates in the front-end team, ensuring they are equipped to provide the same high level of service. You will also handle cash register operations, including processing sales transactions, returns, and refunds, while adhering to company guidelines. Your role will involve preparing the register area at the beginning and end of your shift, inspecting returned merchandise, and ensuring compliance with safety and security protocols. This position requires a proactive approach to customer service, as you will be expected to seek out customers, understand their needs, and assist them in locating and selecting merchandise. You will also be responsible for monitoring the store for signs of theft and ensuring a safe shopping environment for both customers and associates. Overall, your contributions will help maintain Lowe's reputation for excellent customer service and operational efficiency.

Responsibilities

• Monitor and assist customers at multiple self-checkout registers simultaneously.
• Proactively greet, assist, and engage with customers on multiple registers.
• Provide SMART customer service through the execution of Lowe's policies and procedures.
• Assist customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Process sales transactions, returns, and refunds using a cash register according to company guidelines.
• Coach, develop, and provide feedback to associates in various departmental duties.
• Prepare the register area by confirming functionality of registers and stocking supplies.
• Inspect returned merchandise for damages and verify product information.
• Monitor merchandise entering and leaving the store and assist customers who trigger alarms.
• Ensure compliance with safety and housekeeping standards to maintain a clean and organized store.

Requirements

• Less than 1 year of experience using a computer for information management.
• Less than 1 year of experience using common retail technology, such as smartphones and tablets.
• 1 to 2 years of retail experience as a cashier.
• Ability to lift items weighing up to 15 pounds with or without reasonable accommodation.

Nice-to-haves

• High school diploma or equivalent.
• 1 to 2 years of experience identifying and selling products based on customer needs.
• 1 to 2 years of experience as a head cashier.
• 1 to 2 years of experience working in any department at a Lowe's retail store.
• 1 to 2 years of supervisory experience in any field.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid holidays
• Employee discount programs