Lowe's - Wheeling, WV
posted 2 months ago
As a Part Time Head Cashier at Lowe's, you will play a crucial role in ensuring a smooth and efficient checkout experience for our customers. Your primary responsibility will be to assist customers at the self-checkout stations, providing guidance and support as they navigate their transactions. You will be expected to monitor multiple registers simultaneously, proactively engaging with customers to recommend products and services that meet their needs. This position requires you to be on your feet, moving throughout the checkout area, and interacting with customers to ensure their satisfaction and encourage repeat business. In addition to your customer service duties, you will be responsible for training and coaching other associates in the front-end department. This includes providing feedback on their performance and helping them develop their skills in customer service and sales. You will also handle cash register operations, processing sales transactions, returns, and refunds in accordance with company policies. Your role will involve ensuring that the register area is well-stocked and functional at the beginning and end of your shift, as well as monitoring the cash drawers to maintain security and compliance with company standards. Safety and cleanliness are paramount in this role. You will be responsible for maintaining a clean and organized checkout area, adhering to safety protocols, and monitoring for any signs of theft or security risks. Your ability to communicate effectively with customers and team members will be essential in creating a positive shopping experience and ensuring the store operates smoothly. Overall, this position is vital to the success of our store operations and requires a dedicated individual who is committed to providing exceptional service.