Lowe's - City of Industry, CA

posted about 2 months ago

Part-time - Entry Level
City of Industry, CA
Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the self-checkout area, providing exceptional customer service, and ensuring smooth transaction processes. This role involves engaging with customers, assisting them with their needs, and supervising the Front End Team to maintain operational efficiency. The Head Cashier also plays a key role in maintaining a clean and safe store environment while adhering to company policies and procedures.

Responsibilities

  • Monitor and assist customers at multiple self-checkout registers simultaneously.
  • Proactively greet and engage with customers to recommend products and services.
  • Provide SMART customer service by understanding customer needs and assisting with merchandise.
  • Process sales transactions, returns, and refunds using a cash register according to company guidelines.
  • Coach and develop associates in departmental duties and sales opportunities.
  • Inspect returned merchandise for damages and ensure proper handling of customer orders.
  • Maintain cleanliness and organization of the store and working areas.
  • Conduct daily safety reviews and ensure compliance with safety standards.

Requirements

  • Less than 1 year of experience using a computer for information management.
  • Less than 1 year of experience using common retail technology, such as smartphones and tablets.
  • 1 to 2 years of retail experience as a cashier.
  • Ability to lift items weighing up to 15 pounds with or without accommodation.

Nice-to-haves

  • High school diploma or equivalent.
  • 1 to 2 years of experience identifying and selling products based on customer needs.
  • 1 to 2 years of experience as a head cashier.
  • 1 to 2 years of experience working in any department at a Lowe's retail store.
  • 1 to 2 years of supervisory experience in any field.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k
  • Paid holidays
  • Employee discount programs
  • Flexible scheduling
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