Unclassified - Wilkesboro, NC
posted 2 months ago
As a Part Time Head Cashier at Lowe's, you will play a crucial role in providing exceptional customer service while managing the self-checkout area. Your primary responsibility will be to assist customers at multiple self-checkout registers, ensuring they have a smooth and efficient shopping experience. You will proactively engage with customers, offering assistance and recommendations for products and services, while also maintaining a clean and organized checkout area. Your ability to multitask and interact positively with customers will be essential in this role. In addition to customer service, you will be responsible for supervising and coaching the Customer Service Associate (CSA) Front End Team. This includes training associates on various departmental duties and sales opportunities, as well as providing feedback to enhance their performance. You will also handle cash register operations, process sales transactions, and ensure compliance with company policies regarding cash handling and security measures. Your role will also involve maintaining the in-stock area by preparing the register area at the beginning and end of your shift, inspecting returned merchandise, and managing online orders. You will be expected to monitor merchandise entering and leaving the store, detect signs of theft, and communicate any security risks to management. Ensuring a clean and safe store environment is a key aspect of your responsibilities, which includes conducting daily safety reviews and adhering to safety requirements relevant to your job duties. Overall, this position requires a blend of customer service skills, supervisory experience, and attention to detail to ensure a positive shopping experience for customers while maintaining operational efficiency at Lowe's.