Lowe's - Jersey City, NJ
posted 2 months ago
As a Part Time Head Cashier at Lowe's, you will play a crucial role in ensuring a smooth and efficient checkout experience for our customers. This position requires a proactive approach to customer service, where you will monitor multiple self-checkout registers, assist customers with their transactions, and provide recommendations for products and services. You will be responsible for greeting customers, engaging with them, and ensuring that their needs are met while they navigate the checkout process. Your ability to move throughout the checkout area, standing, walking, reaching, bending, and lifting will be essential in maintaining an organized and efficient environment. In addition to your customer service duties, you will also be responsible for training and coaching other associates in the front-end department. This includes providing feedback on their performance and helping them develop their skills in customer service and sales. You will use a cash register to process sales transactions, returns, and refunds, ensuring compliance with company guidelines. Your role will also involve supervising the CSA Front End Team, ensuring that they have the support they need to provide excellent service to our customers. You will be expected to maintain a clean and safe store environment, which includes monitoring cash drawers, detecting signs of theft, and ensuring compliance with safety standards. Your attention to detail will be critical in preparing the register area at the beginning and end of your shift, as well as inspecting returned merchandise for damages. You will also assist in managing online orders and ensuring that all products are accurately priced and displayed. Overall, this position requires a combination of customer service skills, retail experience, and the ability to work in a fast-paced environment. Your contributions will help create a positive shopping experience for our customers and support the overall success of the store.