Lowe's - Elmira, NY

posted 2 months ago

Part-time - Entry Level
Elmira, NY
Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the self-checkout area, providing exceptional customer service, and ensuring a clean and safe store environment. This part-time position requires proactive engagement with customers, effective management of cash register operations, and supervision of front-end associates. The role emphasizes customer satisfaction, safety compliance, and efficient store operations.

Responsibilities

  • Monitor and assist customers at multiple self-checkout registers simultaneously.
  • Proactively greet and engage with customers to recommend products and services.
  • Provide SMART customer service by understanding customer needs and assisting with merchandise.
  • Process sales transactions, returns, and refunds using a cash register according to company guidelines.
  • Supervise, coach, and support the CSA Front End Team.
  • Prepare the register area by confirming functionality and stocking supplies at the beginning and end of shifts.
  • Inspect returned merchandise for damages and manage customer orders.
  • Ensure compliance with safety standards and maintain a clean store environment.

Requirements

  • Less than 1 year of experience using a computer for information management.
  • Less than 1 year of experience using common retail technology, such as smartphones and tablets.
  • 1 to 2 years of retail experience as a cashier.
  • Ability to lift items weighing up to 15 pounds with or without accommodation.

Nice-to-haves

  • High school diploma or equivalent.
  • 1 to 2 years of experience identifying and selling products based on customer needs.
  • 1 to 2 years of experience as a head cashier.
  • 1 to 2 years of experience working in any department at a Lowe's retail store.
  • 1 to 2 years of supervisory experience in any field.

Benefits

  • Competitive pay range of $16.00 - $22.40 per hour based on experience and location.
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