Part Time Human Resources Receptionist

About the position

The Part Time Human Resources Receptionist is responsible for providing customer service and clerical support within the Human Resources Department of the City of Enid. This role involves operating the telephone switchboard, greeting visitors, providing information, and assisting with various administrative tasks to ensure the smooth operation of the HR division.

Responsibilities

• Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct them to specific destinations.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Hear complaints from customers and public, and report complaints to department supervisors.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Sort and distribute mail and alphabetize documents.
• Schedule meetings, and maintain and update appointment calendars.
• Review data to determine answers to questions from customers or members of the public; including being up-to-date and familiar with local news and activities.
• Maintain confidentiality of records and information.
• Be dependable and flexible with the other part time employee sharing in the position.
• Open and close the City Hall Building, and perform other duties stated in the receptionist SOP binder.
• Provide assistance to other departments as needed.
• Perform other duties as required.

Requirements

• High school diploma or general education degree (GED) and additional related experience preferred.
• Knowledge of administrative and clerical procedures and systems.
• Knowledge of principles and processes for providing customer and personal services.
• Basic personal computer skills, including electronic mail, routine database activity, word processing, etc.
• Ability to handle multiple tasks simultaneously.
• Excellent communications and public relations abilities.
• Basic typing and computer application skills.
• Ability to assist and support others.
• Ability to operate telephone, PC, copier, and other basic business machines.

Nice-to-haves

• Additional related training preferred.
• Intermediate knowledge of Great Plains software.
• Conversational Spanish.

Benefits

• Hourly wage of $13.12
• Flexible part-time hours
• Opportunity for advancement based on experience and skills