Part Time Manager / Sales Lead - Loft - Crabtree

KNITWELL GROUP - Raleigh, NC

Part-time - Entry Level

Raleigh, NC

About the position

As a Sales Lead at LOFT, you will play a crucial role in delivering exceptional customer experiences while supporting and guiding associates. This position involves collaborating with the Store Manager to ensure operational excellence and stepping in as a manager when needed. Your focus will be on fostering an inclusive environment, maintaining high visual standards, and utilizing technology to enhance customer interactions.

Responsibilities

• Model personalized customer experience behaviors as a representative of the brand.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to associates for improved customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Utilize technology to stay informed on company priorities and promotions, providing customers with a seamless omnichannel shopping experience.
• Seamlessly step into the role of manager when needed.

Requirements

• 6-months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability - including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Benefits

• 50% off regular-priced merchandise at Ann Taylor, LOFT, and Lane Bryant (in-store and online) plus additional quarterly discount incentives
• Support for individual development and opportunities for growth within the family of brands
• Opportunities to support philanthropic partners that benefit local communities
• 401(k)