PM Hotel Group - Jacksonville, FL
posted 3 days ago
- Entry Level
Jacksonville, FL
Accommodation
About the position
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area.
Responsibilities
- Communicate clearly and demonstrate a high level of professionalism.
- Provide exceptional customer service and adapt to changing situations.
- Share knowledge of local restaurants, entertainment, and sporting events with guests.
- Handle cash responsibly and reliably.
- Use computers, databases, and property management systems efficiently.
Requirements
- High School diploma or equivalent.
- Three to six months of related experience preferred.
- Excellent customer service skills.
- Ability to interact with guests and team members in a polite and positive manner.
- Experience in cash handling.
- Knowledgeable of computerized systems.
- Ability to work flexible hours.
Nice-to-haves
- Strong leadership abilities.
- High energy and driven individual.
- Enjoys interacting with a diverse public.
Benefits
- Excellent pay.
- Hotel discounts.
- Opportunity to be part of a growing hotel company.
