Brown & Associates - Cleveland, OH

posted 3 months ago

Part-time - Mid Level
Cleveland, OH
Professional, Scientific, and Technical Services

About the position

The Part-Time Office Administrator position at Brown & Associates is designed for an experienced individual who can manage various administrative tasks efficiently. This role requires a strong background in customer service and proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook. The Office Administrator will be responsible for answering phone calls, responding to emails, and providing excellent customer service to clients. Additionally, the role involves working on new quotes and renewals, which necessitates a good understanding of group health insurance. The ideal candidate will be expected to handle Excel spreadsheets and maintain organized records of communications and transactions. This position is part-time, with an expected workload of approximately 15 hours per week, and requires the ability to work in person at the Cleveland, OH office.

Responsibilities

  • Answer phone calls and provide customer service support.
  • Work on new quotes and renewals for clients.
  • Manage and update Excel spreadsheets as needed.
  • Respond to emails in a timely manner.
  • Utilize group health insurance knowledge to assist clients.

Requirements

  • 5+ years of experience in an administrative role.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Strong customer service skills and experience.

Nice-to-haves

  • Knowledge of group health insurance is helpful.

Benefits

  • Health insurance coverage.
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