Part-time Office Administrator/Receptionist

$29,120 - $29,120/Yr

Iles Funeral Homes - Des Moines, IA

Part-time - Entry Level

Des Moines, IA

1-10 employees

Personal and Laundry Services

About the position

The Part-Time Office Administrator/Receptionist at Iles Funeral Homes plays a crucial role in providing support to families during their time of need. This position involves managing administrative tasks, greeting guests, and ensuring the smooth operation of the funeral home. The ideal candidate will demonstrate compassion, strong organizational skills, and proficiency in office software, particularly Adobe Creative Suite for creating print materials.

Responsibilities

• Answer phones and greet guests at the funeral home.
• Create print materials such as register books, labels, and thank you cards for families.
• Oversee evening and weekend funeral home operations, including phone and email correspondence.
• Maintain client paperwork, family items, and documentation with strict confidentiality.
• Complete the opening and closing procedures of the location to ensure readiness for client families.
• Process credit card payments and maintain accurate records.
• Support funeral directors with various administrative tasks as needed.

Requirements

• Previous experience in office administration, customer service, or a related field.
• Strong organizational skills with meticulous attention to detail.
• Excellent communication and interpersonal abilities.
• Compassion and empathy, understanding the sensitive nature of the funeral services industry.
• Proficient in Microsoft Office Suite, Google Products, and other office management software.

Nice-to-haves

• Familiarity with Adobe Creative Suite (InDesign, Photoshop) for creating memorial folders and photo editing needs.

Benefits

• Flexible scheduling to accommodate individual availability.
• Opportunity to work in a compassionate environment supporting families.