Part-Time Operations Processor - Oshkosh, WI (25 hrs/week)

US Bank • Oshkosh, WI

355d

About The Position

We're currently seeking a PART-TIME Operations Processor to work Monday - Friday, 8:00 am - 1:30 pm at our Oshkosh, WI location. This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. The function of this position will include performing a variety of clerical duties related to mailing, sorting, and/or delivering mail. Duties may include functions related to transaction processing, data entry, archiving, researching, machine troubleshooting and vendor/client interaction over the phone or email. May have direct contact with third-party vendors and/or external customers. Researches exceptions and escalate issues to management as appropriate. May have the opportunity to recommend and implement developed processing improvements within production. Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions.

Requirements

• High school diploma or equivalent.
• Less than one year of work experience.

Nice To Haves

• Basic knowledge of applicable bank and department policies, procedures, products and support systems.
• Proven commitment to high quality customer service.
• Ability to work well with external and internal customers.
• Good time management skills to maximize production and execution of tasks in a fast-paced environment.
• Ability to identify, analyze and resolve exceptions through data interpretation.
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications.
• Effective verbal and written communication skills.

Responsibilities

• Perform a variety of clerical duties related to mailing, sorting, and/or delivering mail.
• Conduct transaction processing and data entry.
• Archive and research documents as needed.
• Troubleshoot machines and interact with vendors/clients via phone or email.
• Research exceptions and escalate issues to management.
• Recommend and implement processing improvements within production.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees