Eubank Animal Clinic - Algodones, NM
posted about 1 month ago
Part-time,Full-time - Entry Level
Algodones, NM
Professional, Scientific, and Technical Services
About the position
The Part-Time Overnight Customer Service Representative at Roadrunner Veterinary Emergency and Specialty Hospital plays a crucial role in ensuring excellent client experiences and smooth operations at the clinic. This position involves assisting clients with check-in procedures, triaging incoming patients, and facilitating communication between clients and veterinary staff. The role is designed for individuals who are friendly, compassionate, and eager to learn, contributing to the clinic's mission of providing top-notch veterinary care.
Responsibilities
- Answer incoming telephone calls from clients.
- Assist clients with check-in procedures.
- Help triage incoming patients based on arrival and severity.
- Communicate effectively between doctors, nurses, and clients.
- Serve as a liaison for clients and assist with check-out procedures.
Requirements
- 1 year of customer service experience.
- Veterinary experience is preferred but not required.
- Experience with cash handling.
- Basic computer operation skills.
Nice-to-haves
- Good attitude and solid work ethic.
- Willingness to learn and grow in the role.
Benefits
- Paid parental leave
- Health insurance
- Dental insurance
- Tuition reimbursement
- Paid time off
- Vision insurance
- 401(k) matching
- Employee discount
- Professional development assistance
