Part-Time Personal Banking Rep

$41,600 - $41,600/Yr

First Bank - Commerce City, CO

Part-time - Entry Level

Remote - Commerce City, CO

Credit Intermediation and Related Activities

About the position

The Personal Banking Representative at FirstBank is responsible for assisting customers with various banking inquiries, processing transactions, and opening new accounts. This role emphasizes quality customer service and product knowledge, aiming to develop and maintain strong account relationships while cross-selling bank products. The position is part-time, requiring 28-30 hours per week, and focuses on providing solutions to customer problems in a sales-oriented environment.

Responsibilities

• Assist customers with a wide range of inquiries and requests
• Process deposits/withdrawals and redeem/negotiate cash instruments for consumer and commercial customers while maintaining a balanced cash drawer
• Open new accounts and provide product/service information
• Accept wire order agreements, stop payment requests, and dispute forms and send to appropriate departments for processing
• Process transactions accurately and adhere to all compliance requirements
• Review daily reports and perform maintenance on accounts
• Recognize and develop opportunities for cross-selling FirstBank products and services
• Sell bank products and meet company sales goals
• Demonstrate knowledge and understanding of new account systems and account documentation requirements and disclosures
• Perform other duties and projects as assigned by the market or region
• Understand and comply with all provisions of the Safety in the Workplace policy

Requirements

• Entry-level job with little or no prior relevant work experience in the function
• Cash handling and customer-service experience preferred
• Bilingual in Spanish and English preferred
• Good customer-service skills and the ability to work well with others
• Basic mathematic and problem-solving skills
• Comfortable in a sales environment
• Detail-oriented with the ability to multi-task and change directions quickly

Benefits

• AD&D insurance
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Vision insurance
• Volunteer time off
• Life insurance