Part Time / PRN Medical Front Desk Receptionist

$37,440 - $37,440/Yr

Physicians Urgent Care, Pllc - Franklin, TN

Part-time - Entry Level

Onsite - Franklin, TN

Ambulatory Health Care Services

About the position

The Part Time / PRN Medical Front Desk Receptionist at Physicians Urgent Care is responsible for managing front desk operations in a fast-paced urgent care environment. This role involves patient interaction, insurance verification, and maintaining a clean and safe working environment. The position requires flexibility to work various shifts, including weekends and on-call hours, while providing excellent customer service and adhering to HIPAA regulations.

Responsibilities

• Answering phones and managing patient inquiries.
• Verifying insurance information for patients.
• Scheduling and checking in patients efficiently.
• Maintaining a safe and clean working environment.
• Executing follow-up calls to patients as needed.
• Obtaining and accurately documenting patient medical information.
• Following documentation procedures and adhering to infection control/safety guidelines.
• Maintaining patient confidentiality in compliance with HIPAA regulations.
• Performing other duties as assigned.

Requirements

• High school diploma or GED required.
• 1+ year of clinical office experience in a patient care setting preferred.
• Experience using an EHR system is helpful.
• Proficient computer skills are a must.
• Ability to work closely with medical providers.
• Ability to work efficiently in a team or solo environment.
• Ability to multitask in a fast-paced environment.
• Ability to work 10-12 hour shifts and some weekends.
• Availability for on-call shifts (2 to 4 per month).

Benefits

• Competitive salary starting at $18.00/hour based on experience.
• Growth opportunities within the company.