Part-time Receptionist DARCARS of Rockville

Darcars Automotive Group • Rockville, MD

397d

About The Position

The Receptionist at DARCARS Automotive Group serves as the first point of contact for customers at the dealership, ensuring a professional and friendly representation. This role involves greeting customers, managing incoming calls, and providing basic information while directing inquiries to the appropriate personnel. The Receptionist plays a crucial role in maintaining efficient communication and supporting the dealership's operations.

Requirements

• Must be able to speak clearly and pleasantly on the telephone and convey professionalism and competence.
• Strong communication skills with both customers and DARCARS employees.
• Demonstrated commitment to customer service.
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents.
• Comfortable conversing with customers.
• Previous customer service experience preferred but not required.
• Ability to sit for long periods of time.
• Ability to work in a fast-paced environment.
• Team player.
• Must be able to work a flexible schedule, including evenings and weekends.
• Must be able to pass pre-employment screening.

Nice To Haves

• Previous customer service experience preferred.

Responsibilities

• Greet customers and determine the nature of their visit.
• Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
• Enter data into the computer-operated prospect tracking system.
• Manage the switchboard.
• Communicate with callers in a professional, friendly, and efficient manner, striving to minimize hold times.
• Take thorough messages indicating the caller's first and last name, company name if applicable, the time, and the message the caller wishes to leave.
• Communicate messages to all appropriate parties in a timely manner.
• Provide basic information to callers who have general inquiries.
• Update and distribute the company telephone roster when necessary.
• Perform clerical and accounting duties as assigned by the controller or GSM.
• Make transaction receipts for sale and service department if applicable.

Benefits

• Equal opportunity employer
• Drug-free workplace
• Employment contingent upon passing background screening.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed