Hanover Insurance Group - Winchester, VA
posted 3 months ago
At Famous Footwear, we believe everyone deserves to feel a little famous. To us, famous isn't about standing out in the crowd; it's about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion, and casual shoes for the whole family from hundreds of name brands. As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, “I'll take it” and are loyal to your store, our brands, and our company. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with customers, ultimately building engaging customer experiences. Most importantly, you LOVE shoes and regardless of your style, you help every person who enters the store experience a little bit of that Famous Feeling. In this role, you will ensure daily store tasks such as pricing, shipment processing, fulfillment, and inventory are executed efficiently, keeping the store organized and all our famous styles easily shoppable. You will champion our Famous culture by providing stellar customer engagement, leaving customers wowed with consistently top-notch experiences powered by your attentiveness and determination to deliver them the styles and brands they crave. You will take accountability for your efforts and their impact on Famous Footwear's overall performance, reviewing store performance and driving sales with purpose and urgency to achieve goals. Your high standards will keep you adhering to company policies and procedures, and you will always act with integrity, seeking feedback to improve your skillset and further your professional development. Additionally, you will embrace diversity and inclusivity as our team superpower, maintaining a positive and proactive mindset, even in the face of challenges. You will assist with training and development when needed, helping your teammates be their best selves. You are shoe-obsessed and will make shoe recommendations to ensure our customers leave the store with the perfect fit and that Famous Feeling. Other responsibilities may be performed as needed to ensure the needs of the business are met, and overtime hours may be required to meet business needs.