Coach America - Cypress, TX

posted 10 days ago

Part-time - Entry Level
Cypress, TX
Support Activities for Transportation

About the position

The Part Time Sales Associate III at Coach is responsible for delivering exceptional customer service and driving sales in a men's only location. This role involves understanding organizational objectives, creating personal sales strategies, and representing the Coach brand as an ambassador. The associate will engage with customers, provide in-depth product knowledge, and maintain store standards while fostering a positive shopping experience.

Responsibilities

  • Understand organizational objectives and align decisions with company priorities.
  • Take ownership of personal sales metrics and create strategies to achieve performance goals.
  • Represent Coach as a brand ambassador and demonstrate selling and service expectations.
  • Drive business through sales strategies, clienteling, and maintaining customer relationships.
  • Provide in-depth product knowledge and communicate current pricing and promotional strategies to customers.
  • Cross-sell and encourage beneficial product add-ons based on customer needs.
  • Maintain a clean and tidy selling floor and adhere to retail policies and procedures.
  • Support cash-wrap operations and process purchases, returns, and exchanges.

Requirements

  • Strong customer service skills and ability to build relationships with customers.
  • Excellent communication skills and ability to convey product knowledge effectively.
  • Ability to work in a fast-paced retail environment and manage multiple customers simultaneously.
  • Flexibility to adapt to changing business needs and feedback.

Nice-to-haves

  • Experience in retail sales or customer service roles.
  • Knowledge of fashion trends and competitive landscape.

Benefits

  • Employee discounts on products and services.
  • Opportunities for professional development and training.
  • Flexible scheduling options for part-time employees.
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