Hanover Insurance Group - Winchester, VA
posted 3 months ago
At Famous Footwear, we believe everyone deserves to feel a little famous. To us, famous isn't about standing out in the crowd; it's about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion, and casual shoes for the whole family from hundreds of name brands. As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, “I'll take it” and are loyal to your store, our brands, and our company. You love to take on additional responsibilities and take pride in your execution. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with the store team and customers, which builds engaging customer experiences. Most importantly, you LOVE shoes and whatever your style, you help every person who enters the store feel a little bit of that Famous Feeling. In this role, you will inspire your teammates with your integrity and drive, fostering a culture of caring and camaraderie. You will take accountability for your goals and their impact on Famous Footwear's overall performance, driving sales with purpose and determination to achieve goals. You will know the ins-and-outs of your store, ensuring it runs smoothly from pricing to inventory. Your high standards will keep you adhering to company policies, and you will champion our Famous culture with pride, leaving customers wowed with consistently top-notch experiences powered by attentiveness to customer service. You will embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Most importantly, you will be a shoe sleuth, helping customers find the perfect styles to suit their needs and ensuring they leave the store with the perfect fit and that Famous Feeling.